Electronic Commerce has witnessed growth worldwide in terms of deployment and usage. In some developing countries however, specific rules for e-commerce remain largely unwritten culminating in the disparity of terms offered by e-commerce companies. This work aims to buttress the consumer detriment that could arise from applying non-uniform rules in e-commerce transactions and expects to proffer solutions such as clear dispute resolution channels and stipulating clear terms on consumer rights and responsibilities. The author specifically focuses on the Nigerian e-commerce sector, which though showing significant growth process is yet to develop specific rules of engagement.
Authors: Monye Ogochukwu